Troubleshooting Guide: What to Do When Your HP Envy Printer Does Not Print
It’s frustrating when your printer refuses to work, especially when you’re on a tight deadline or need to print an important document. A common issue reported by users is that their HP Envy printers are not printing at all. Whether you're using an hp envy 4500 does not print, hp envy 4520 does not print, hp envy 5530 does not print, hp envy 6000 won't print, or hp envy 7640 does not print, the problem might stem from similar causes. In this guide, we'll explore the reasons why your HP Envy printer does not print and how to fix the issue step-by-step.
Common Causes When HP Envy Printers Do Not Print
Several factors can prevent an HP Envy printer from printing. These include:
Outdated or corrupted printer drivers
Connectivity issues (Wi-Fi or USB problems)
Print queue or spooler errors
Empty or dried-out ink cartridges
Firmware glitches or software bugs
Now, let’s dive into the solutions tailored to specific models and common issues.
1. HP Envy 4500 Does Not Print
If your HP Envy 4500 does not print, the most likely culprits are driver or connectivity issues. Follow these steps:
Check connection: Ensure that your printer is connected to the same Wi-Fi network as your device. If using USB, make sure the cable is firmly attached.
Restart devices: Turn off the printer and computer, then power them back on.
Update drivers: Visit HP's official website and download the latest drivers for the HP Envy 4500.
Check ink and paper: Ensure there's enough ink and that paper is properly loaded.
Additionally, clear any stuck print jobs:
Go to Control Panel > Devices and Printers
Right-click your HP Envy 4500 and select See what’s printing
Cancel all pending jobs, then try printing again.
2. HP Envy 4520 Does Not Print
Users often report that their HP Envy 4520 does not print wirelessly. To resolve this:
Reset network settings: On the printer’s control panel, navigate to Settings > Network Setup > Restore Network Settings.
Reconnect to Wi-Fi: Use the Wireless Setup Wizard to reconnect your printer to the Wi-Fi network.
Use HP Smart App: Install the HP Smart app on your computer or phone and use it to diagnose and fix connectivity issues.
Also, ensure the printer is set as default:
Go to Settings > Printers & Scanners
Click on the HP Envy 4520 and select Set as default
3. HP Envy 7640 Does Not Print
When the HP Envy 7640 does not print, it’s often due to firmware or spooler issues. Here’s what to do:
Update firmware: On the printer screen, go to Settings > Printer Maintenance > Update the Printer.
Clear spooler: On Windows, search for Services, find Print Spooler, and click Restart.
Print test page: Use the printer’s control panel to print a test page. This helps determine if the problem is software-related or hardware-based.
Make sure to also check ink levels. If cartridges are low or clogged, printing may stop even if everything else is working.
4. HP Envy 5530 Does Not Print
If your HP Envy 5530 does not print, consider the following solutions:
Align cartridges: Go to Settings > Tools > Align Printhead.
Reinstall printer: Sometimes uninstalling and reinstalling the printer on your computer can resolve hidden driver issues.
Use diagnostic tool: Download and run the HP Print and Scan Doctor from HP’s website. It’s a powerful tool for troubleshooting print issues.
Make sure you’re not in offline mode:
Right-click on the printer in Devices and Printers
Uncheck Use Printer Offline if selected
5. HP Envy 6000 Won’t Print
When the HP Envy 6000 won’t print, it may be due to mobile printing issues or Smart App misconfiguration. Try the following:
Reset the printer: Unplug the power cable, wait 60 seconds, and plug it back in.
Reinstall the HP Smart app: Sometimes app corruption leads to print errors. Reinstalling the app ensures a clean connection.
Factory reset: Press and hold the Information + Cancel buttons together until the printer resets.
Check if the printer has been paused:
Go to Printer Queue, right-click and ensure Pause Printing is unchecked
Final Thoughts
Having an HP Envy printer that refuses to print can be incredibly annoying, but most problems can be resolved with a bit of troubleshooting. Whether the issue is that your HP Envy 4500 does not print, HP Envy 4520 does not print, HP Envy 7640 does not print, HP Envy 5530 does not print, or your HP Envy 6000 won’t print, the steps above should help you identify and fix the problem quickly.